Fund My SquadFund My Squad
Our promise to supporters

The Fair Tip Pledge

Fund My Squad is free for organizers because supporters can choose to tip — and a tip you did not mean to leave is not a tip.

10%
Suggested tip
$25
Hard cap
30
Day refunds

Eight commitments

This is how tips work on Fund My Squad, everywhere, every time. If checkout ever looks different from this page, tell us and we will fix it.

  1. 1

    Never more than 10%

    The suggested tip is never more than 10%, and it goes down as gifts go up: 10% under $50, 8% from $50 to $199.99, 5% at $200 and above.

  2. 2

    Capped at $25

    The suggested tip is capped at $25, no matter the gift size.

  3. 3

    Dollars next to every percentage

    Every tip option shows the dollar amount next to the percentage.

  4. 4

    "No tip" is always a visible button

    "No tip" is always a visible button — never hidden behind "Other" or a custom field.

  5. 5

    Tickets never pre-select a tip

    Tickets, door sales and Tap to Pay never pre-select a tip.

  6. 6

    Its own line on your receipt

    Your tip is its own line on your receipt — never blended into fees or the gift.

  7. 7

    Refundable for 30 days

    Any tip is refundable with one click from your receipt for 30 days. The team still receives every dollar of your gift; Fund My Squad absorbs the cost.

  8. 8

    We publish our numbers

    We publish our numbers: participation rate, average tip, and refund rate, updated daily, on this page.

What you'll see at checkout

The suggested tip is computed from the same schedule checkout uses. You can pick a different amount or choose No tip with one tap.

Your giftTierSuggested tipAlso shown
$2510%$2.50 (10%)Other amount · No tip
$1008%$8 (8%)Other amount · No tip
$5005%$25 (5%)Other amount · No tip
Tickets, door sales and Tap to Pay start at No tip. Nothing is ever pre-selected there.

Our numbers

Commitment eight, kept. These update daily from live checkout data.

Participation rate
23.7%
of supporters chose to leave a tip
Average tip
11.7%
of the gift, or $6.11 on average
Refund rate
0%
of tips refunded within 30 days

Based on 38 transactions since September 8, 2026 · updated September 8, 2026

Early days — small sample

How to get a tip refunded

One click, 30 days, no questions asked. Your gift to the team stays exactly as it was.

1

Open your receipt

Find your receipt email or return to the confirmation page you saw after checkout.

2

Tap “Refund my tip”

The button sits right next to the tip line. No forms, no support ticket.

3

Done

The tip goes back to your card in 5–10 business days. The team keeps every dollar of your gift.

Common questions

Why tips instead of fees?
Because a tip is a choice and a fee is not. Organizers keep 100% of what they raise, and supporters decide for themselves whether Fund My Squad earned something for making the fundraiser happen. If you say no, nothing changes for the team you are supporting.
What does the tip pay for?
Tips keep the platform running: hosting, payment security, ticket delivery, the mobile app, and the people who answer support emails. They are how we stay free for youth sports teams, schools, booster clubs, Greek chapters, and nonprofits.
Do organizers ever pay?
No. Organizers pay no platform fees, no monthly fees, and no setup costs. Ticket buyers pay a flat $1 per ticket, and standard card processing is included in the supporter total, so the organizer receives every dollar of the price they set.
What if I tipped by mistake?
Open your receipt email or confirmation page and tap "Refund my tip". It works with one click for 30 days, no questions asked. Your gift to the team is untouched; Fund My Squad absorbs the cost.
Why publish this?
Because a tip you did not mean to leave is not a tip. Writing the rules down, and publishing the numbers that show how we live up to them, is the only way for you to hold us to it.

Curious how organizer pricing works? See pricing →

No platform fees

We never take a percentage of what you raise

No platform fees for organizers on tickets, donations, or products. Buyers pay Stripe processing plus a flat $1 per ticket. Launch in minutes and rally your community.